How do HR professionals feel about Artificial Intelligence (AI)?

As businesses across many sectors and industries are investing heavily in digitalisation, Artificial Intelligence (AI) is well and truly on the rise. In collaboration with iVox, SD Worx conducted a survey, inviting 1,000 HR professionals from Belgium, the Netherlands, France, Germany and the UK to learn about their views regarding AI’s impact on HR.

6/10 European HR professionals believe that the emergence of AI will lead to job losses in their sector by 2025. But 5/10 believe that AI could also create jobs.

think AI could create more HR jobs in general by 2025

think AI could lead to job losses in their own HR departments


Due to AI, HR departments will play:

Friend or foe?

Artificial Intelligence is seen as:

Top 5

HR processes impacted by AI

  1. Time & attendance follow-up
  2. Recruitment & selection
  3. Payroll
  4. Learning & development
  5. Performance management

most crucial HR skills in 2025

  1. Complex problem-solving mindset
  2. People management
  3. Creativity
  4. Cognitive flexibility
  5. Service orientation

How are HR professionals already working to implement AI?