MyServicePoint, the road to a single SD Worx customer experience

Vincent Van Look

Vincent Van Look, Head of Business Delivery Enterprise Tooling: “In 2021, we heavily focused on rolling out MyServicePoint across all our service teams in all segments and countries. This harmonised our customer service management tooling on a single integrated and fully compliant platform. It gives us a full 360 view of our customers and makes our workflows more streamlined. Thus allowing us to further build towards omni-channel customer experience.”

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